Transforming passive alarms into proactive care. We solve the severe manpower crisis in senior living with an AI-driven, contactless gerontechnology ecosystem.
NovaCare AI has been recognised as the 2026 iAwards (SA/NT) Winner in the Not-for-Profit & Community category — a landmark endorsement of our mission to transform senior living through proactive, AI-driven care.
iAwards 2026
Established 1992
South Australia & Northern Territory
Regional Winner
Not-for-Profit & Community
Winning Category
Awarded to NovaCare AI.
The global elderly care sector is crippled by a severe manpower crisis that directly threatens resident safety.
Facilities operate with a 20% caregiver vacancy rate and a highly strained median manpower ratio of 1 caregiver to 20 elderly residents, far exceeding the standard 1:5 safe ratio.
The "Elderly Caring for the Elderly" dilemma: The average age of caregivers is currently 55 years old, compounding the severe physical and mental strain of the profession.
Shortages lead to emergency wait times >10 minutes. This results in 510 special incidents annually, driving an 11% death rate and costing HKD 100,000 in medical expenses per person.
Long, anxiety-inducing wait times for emergency assistance and high risks of unassisted falls.
Immediate response and a restored sense of security and dignity.
Dangerously high workloads managing multiple elders simultaneously while burdened by manual paperwork.
Simplified workflows and automated task prioritization to reduce burnout.
Extreme difficulty in hiring and retaining staff in a high-stress, low-margin industry.
Cost-effective technology to fulfill vacancies virtually and optimize resources.
Unlike traditional, reactive nurse call systems (e.g., Nexus, CareTech) that rely entirely on manual panic buttons and offer zero data analytics, we provide a complete, intelligent ecosystem.
Uses contactless sensors to proactively report anomalies and fall risks. MMWAVE sensors and Bed-Exit detection pads monitor wandering and posture changes without wearables.
Replaces traditional bells with an interactive bedside A.I. avatar and uses smart staffing to route tasks dynamically based on proximity and urgency.
Provides intelligent health prediction and analytics by tracking vital signs (Heart Rate, BP, Respiration, SpO2) and activity patterns continuously.
Transforming passive alarms into active fall prevention. We replace static call buttons with an interactive bedside A.I. avatar interface.
When our sensors detect a high fall risk or an unassisted bed exit, the avatar actively intervenes by speaking directly to the resident (e.g., "I have informed the caregiver, please stay in bed").
Extensive field evaluations prove this effectively delays the resident's intention or action of getting out of bed, buying critical intervention time for staff to arrive. Caregivers rated its effectiveness at 4.38/5.
Engineered using Go and Firebase Firestore for real-time synchronization.
Flutter/Dart apps for smartphones & smartwatches (Wear OS/iOS).
MMWAVE & Bed-Exit pads. Vital signs without wearables.
GPT-5-mini & Azure TTS. >80% speech recognition accuracy.
We are the only solution in our competitive landscape utilizing Large Language Models (LLM) to automatically classify and prioritize verbal requests by clinical urgency.
Instantly distinguishes a critical emergency (Priority 1: "I'm dizzy") from a routine request (Priority 2: "I want to go to the toilet").
Replaces loud, generalized alarms with automated nearest-zone and round-robin dispatch. Routes tasks directly to the most available caregiver's mobile device or smartwatch via vibration alerts.
A Next.js Web Dashboard provides facility managers with comprehensive oversight, historical sensor data, and efficiency reports.
Following rigorous mixed-methods field evaluations, NovaCare AI delivered scientifically proven results across all major stakeholder metrics.
For Residents: Emergency response waiting times plummeted from averages of >2.5 minutes down to <1 minute per request, enhancing security.
For Caregivers: Streamlined workflows and filtered false alarms increased staff capacity from 14 requests per hour to 25 requests per hour.
For Facilities: Lowered monthly operational costs dramatically (HKD 64,000 to HKD 28,500), while maintaining a 99% care satisfaction rate.
Led by Michelle, our founder, NovaCare AI is committed to innovating senior living.
CEO & Founder
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